Returns & Refunds
We value our customers beyond the point of sale. Please read this policy for information on Returns, Refunds, Cancellations and Exchanges
WoodlyKart offers a convenient, seamless, hassle-free and stress-free returns experience.
Our returns policy allows you to return items purchased from WoodlyKart for specific reasons within 5 days return period. We understand that sometimes our lovely products might not be suitable for your envisioned space and consciousness.
Whether the product’s quality doesn’t meet your expectations or there’s a genuine defect or damage (including manufacturing defects), we are here to help!
Before you raise a returns request
For our artisanal and hand-made products, slight differences in texture, color, shape, or size are natural and add to the uniqueness of each piece.
How to Request a Return
If you need to return an item, please reach out to the Woodlykart Care Team via email at info@woodlykart.in or WhatsApp us at +91 7599849236 within 5 days of delivery. Provide the following details:
- Order number
- Items you wish to return (ensure you hand over only the specified items to the pickup agent if returning part of an order)
- Product images
- Reason for the return to help us process it quickly
Refunds
Returns are initiated after the product(s) pass our quality checks. We aim to initiate all refunds within 10 business days of pickup. For inquiries about your return, contact the WoodlyKart Care Team at info@woodlykart.in or on WhatsApp at +91 7599849236. Refunds are processed to the original payment method for digital payments.